Community Guidelines

These guidelines apply to community groups listed on This is Kingstanding and to anyone posting through the Group Portal. They help keep our platform welcoming, accurate and trustworthy for the whole community.

What groups can post

Approved groups can use the Group Portal to post:

• events your group is organising or supporting;
• community updates and news relevant to local residents;
• volunteering opportunities and calls for support;
• changes to your group's details, meeting times or venue.

What content is allowed

• Accurate, clearly written information that benefits the community.
• Content you have permission to share, including any images.
• Friendly, respectful and inclusive language.

What is not allowed

• Unlawful, misleading, defamatory or offensive content.
• Discrimination, harassment or hate speech.
• Party-political campaigning or content that misuses the platform.
• Spam, scams, or purely commercial advertising.
• Personal data about others shared without their consent.

How moderation works

To keep listings trustworthy, content from groups may be reviewed before it is published. Trusted groups may be granted the ability to publish some content automatically. Our moderators check that posts meet these guidelines, and we may edit minor details (such as formatting or typos) to keep listings clear.

How rejected posts can be corrected

If a post is rejected, we will explain why through the Group Portal or by email. In most cases you can simply edit the post to address the issue — for example, correcting inaccurate details or removing content that breaches these guidelines — and resubmit it for review.

How group access can be suspended

If a group repeatedly breaches these guidelines, posts harmful content, or misuses the Group Portal, we may suspend or remove its access. Where appropriate we will warn you first and give you a chance to put things right. Serious breaches may result in immediate suspension. Suspended groups can contact us to discuss reinstatement.