Privacy Policy

This is Kingstanding ("we", "us") is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. It was last updated in June 2026.

Who we are

This is Kingstanding is a community hub for Kingstanding, Oscott and Perry Common in north Birmingham. We are the "data controller" for the personal data described here. For any privacy queries or to make a request, email hello@thisiskingstanding.co.uk or use our Your Data & Privacy page.

What information we collect

• Contact details you give us when you create an account, subscribe to the newsletter, submit an event, apply to list a group, list a business, or use the contact form (such as your name, email address and phone number).
• Content you submit for publication, such as event, group or business details.
• Anonymous, cookieless usage statistics — we record only the page visited and the referring website. We do not store your IP address, set tracking cookies, or use any device identifiers or third-party trackers.

How we use your information

• To send the newsletter you have asked to receive.
• To review and publish content you submit.
• To respond to your enquiries.
• To keep the website safe and prevent spam and abuse.

Lawful basis

We rely on your consent (for example, for the newsletter), the performance of a contract (for paid business listings), and our legitimate interests in running a community platform and keeping it secure.

Sharing your information

We never sell your data. We share it only with trusted providers who help us run the site: our hosting provider (Hetzner, in Germany), our email provider (Resend) and our payment processor (Stripe), and only as needed to provide those services. We may disclose information if required by law.

Where your data is held

Our website and database are hosted within the EU (Hetzner, Germany). Some providers (such as Resend and Stripe) may process limited data outside the UK/EEA; where they do, this is protected by appropriate safeguards such as the UK International Data Transfer Agreement or Standard Contractual Clauses.

Data security

We protect your data with measures appropriate to its sensitivity — including hashed passwords and access controls. We are working towards serving the whole site over an encrypted (HTTPS) connection; until then, please avoid sending sensitive information through the site.

How long we keep it

We keep your data only as long as necessary for the purposes above, or as required by law. Newsletter details are kept until you unsubscribe; account details until you delete your account; and submitted listings for as long as they remain published. You can ask us to delete your details at any time.

Your rights

You have the right to access, correct, delete or restrict the use of your personal data, to object to processing, and to withdraw consent at any time. To exercise these rights:

• Use our Your Data & Privacy page, or email hello@thisiskingstanding.co.uk.
• If you have an account, you can download or delete your data instantly from your account page.
• Unsubscribe from the newsletter at any time via the link in every email or our unsubscribe page.

You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.